With experience in information architecture and usability analysis for non-profit organizations, the Federal government, small business ecommerce sites, and corporate and personal blogs, Future Makers Media can help you bridge the Internet gap.
- Information Architecture Services – The backbone of a performance centered website, application, or data system, Information Architecture deliverables include:
- Content Inventory
- Data-based Personas
- User Scenarios and Task Analysis Workflows
- Sitemaps
- Page Architecture
- Wireframes
- Decision Tables
- Usability Services – Usability services involve evaluating ideas, sketches, websites, and products to ensure the best possible user experience.
- Heuristic Review – Does your site, product or system follow general rules of thumb when it comes to usability principles? I’ll delve into error recognition and recovery, flexibility and visibility to make sure that your users are able to accomplish their goals when using your product.
- Facilitate and Observe Field Testers – Field testers are folks who don’t know your product, but are paid (with cash or pizza) to run through a variety of user scenarios. With facilitated and observed field testing, you get fast feedback on what works (and doesn’t work) with your product before you go before the public.
- Intranet Evaluation – Most folks bristle at being described as ‘fast’ or ‘easy’ but those are just the qualities that signal an excellent Intranet. Intranet evaluation means reviewing your current Intranet content and structure, interviewing focus groups at your organization to figure out what they want and what they need from the Intranet, and making recommendations that will increase efficiency and your organization.
- Blog Development and Coaching – You might have a website up an running, but are you creating new content on a daily or weekly basis? A blog will help you create conversations with potential customers, deepen existing client relationships, and get your products and ideas in front of new eyes. Blog development and coaching includes:
- Identity and strategy
- Blog set-up, design and hosting
- Architecture and system training
- Content reviews and conversation analysis
- Search Analytics and reports